Miro co-founder and chief executive Andrey Khusid says adding AI to existing teams and processes will not deliver its full productivity gains. Companies need to redesign how work happens from the ground up, he said. He spoke at Wave by Vento in Turin o…
Find a champion. Protect 20% of their time. Wait for it to spread. One of the people in the room with me had run that play before, in the era of robotic process automation. Their leadership agreed to protect 20% of an AI champion’s time. A month later,…
Grady Sokaras, Zapier’s head of sales, opened a session at the company’s private AI retreat with a line about the kind of product Zapier sells. “A tool is never the solution,” Sokaras said. A company that buys the product and expects a transformation g…
Apple’s new chief executive, John Ternus, is reshaping the company to release products more often and cut layers of management, Bloomberg reported on Tuesday. Ternus, 51, took over on 1 September after Tim Cook’s 15 years in the job. Apple declined to …
Meta has launched a division to sell its AI tools to businesses, Mark Zuckerberg said on X on Monday. MongoDB chief executive Chirantan “CJ” Desai will run it. “Today we are starting the next major pillar of our business, Meta Enterprise Platform,” Zuc…
Automattic chief executive Matt Mullenweg has named a new board, weeks after the previous directors tried to put him on leave. The board includes science-fiction author Hugh Howey and two co-founders of the defunct social app IRL, Sarah Perez reported …
Deutsche Telekom is replacing the automated phone menus on its customer service lines with AI agents, chief AI officer Kartik Sheth said. The share of customer interactions that never reach a human grows by one or two percentage points every month, he …
“Without this manual, nobody will really succeed in deploying autonomous AI that we can trust to make decisions and understand how we actually work,” UiPath founder and CEO Daniel Dines said on Wednesday. Dines used his keynote at FUSION, UiPath’s annu…
Alexandr Wang has set Meta’s new AI agent a simple target. Meta’s chief AI officer asked on X whether Muse could “make you $1000”, launching a hashtag challenge a few days after Muse went live on 8 September. The replies have been generous with dollar …
Anthropic has named Accenture as the first embedded evaluator of its frontier models, with each company expecting to invest at least $1bn over five years. Anthropic will fund the work directly and says in the same announcement that funding should come …