When Is The Right Time To Build A Customer Success Team In A Growing SaaS Startup?

Customer success is not a department you add once you’ve grown, but rather it’s a discipline you install so that you can grow.

The Next Industry-Defining Companies Will Be Built At The Intersection Of Software And Science

Society isn’t advanced in the cloud. It’s built—with real systems engineered, financed, deployed and maintained.

​Two Structural Changes In The FDA’s Real-World Evidence Guidance Broaden What Sponsors Can Submit

The FDA opened a door that most of the industry is not yet equipped to walk through.

Microsoft Windows 0-Day Attack Deploys Lazarus Rootkit—Patch Now

Microsoft has released a patch for a Windows use-after-free zero-day vulnerability already being exploited to deploy malware used by the Lazarus hacking group.

How The Shipping Industry Is Helping Research Into Plastic Pollution

Parts of the shipping industry are partnering with environmental scientists to monitor ocean plastic pollution.

Skillfully Adding AI To The HHS Pledge On Advancing Best Practices For National Mental Health Care

HHS released a pledge to advance national mental healthcare. I add AI to the six stated principles, since AI will be integral to this. An AI Insider analysis and scoop.

Tesco’s AI Agents Could Soon Do Your Shopping For You

Tesco is using AI agents, decades of Clubcard data and new partnerships with Adobe and Mistral to rethink how it serves customers and runs its business.

Today’s Wordle #1880: Hints And Answer, Wednesday August 12

Looking for help with today’s New York Times Wordle? Here are some expert hints, clues and commentary to help you solve today’s Wordle and sharpen your guessing game.

NYT ‘Pips’ Hints, Answers And Walkthrough For Wednesday, August 12

Looking for help with today’s New York Times Pips? We’ll walk you through today’s puzzle and help you match dominoes to tiles.

‘Toy Story 5’ 4K Blu-Ray Details Announced—Including Surprising Use Of A 100GB Disc

The fifth outing for Buzz, Woody, Jessie and co is set to arrive on streaming services from August 18, and 4K Blu-ray on September 22.