ElevenLabs powers the AI voice on the other end of a lot of customer service calls, and its CEO told me this week that businesses should probably tell you that — at least until getting a machine is what everyone expects anyway.
AI companies need to take more precautions to prevent future hacks, one expert says.
Deutsche Telekom is replacing the automated phone menus on its customer service lines with AI agents, chief AI officer Kartik Sheth said. The share of customer interactions that never reach a human grows by one or two percentage points every month, he …
A company called Inmo that makes several different variations of smart glasses has issued a recall for its Air3 because the left temple “can overheat during extended use, posing a risk of serious injury or death due to burn hazard.” To date there have been 10 reports of users experiencing a “burning sensation to the […]
In this Aug. 27, 2026, image, an Alta-X drone flies an advanced guidance and navigation system known as the Safe and Precise Landing – Integrated Capabilities Evolution (SPLICE) experiment near NASA’s Armstrong Flight Research Center in Edwards, California. Researchers at NASA’s Johnson Space Center in Houston developed SPLICE, which successfully completed simulated lunar descent and […]
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Due October 13, the $80 Surface mouse packs an impressive array of features. I want one.
Many enterprises don’t have the safeguards in place to prevent AI from using excessive compute, tokens and more.
Google’s launching an “early experiment” feature on Pixel 11 that lets users delegate local business calls to Gemini, like making a reservation, checking if a product is in stock, or rescheduling an appointment. According to Google, you don’t even need to start the call to have Gemini handle it for you: Instead of dialing yourself, […]
In response to the emerging threat of rogue and shadow AI agents, here’s how the newly formed Blueprint Alliance seeks to help businesses secure their systems against anomalous AI activity.