Verizon cuts 3,000 retail jobs as AI replaces customer service and stores move to franchises
Verizon cuts 3,000 retail jobs as AI replaces customer service and stores move to franchises

Verizon is cutting about 3,000 employees from its corporate-owned retail stores and transferring 274 locations to independent operators, Bloomberg reported on Thursday. The changes take effect on August 16 and will leave the largest US mobile carrier w…

Microsoft is rebuilding its security business around AI, and cutting hundreds
Microsoft is rebuilding its security business around AI, and cutting hundreds

Microsoft is the biggest seller of cybersecurity software on the planet. Now it is tearing that business up and rebuilding it around AI. The overhaul means more AI security tools, fewer traditional products, and merged engineering teams. It has already…

Why More Americans Are Designing Their Careers Around The Lives They Want

The future of work is giving more Americans greater flexibility to choose where they live, how they earn, build careers and redefine success on their own terms.

Emergent hits a $1.5bn valuation as vibe coding mints another unicorn
Emergent hits a $1.5bn valuation as vibe coding mints another unicorn

Emergent’s vibe coding platform hit a $1.5bn valuation a year after launch. Its founder says most businesses do not need software, they need a way to turn how they work into it. “Most businesses don’t need any software. They need a way to turn how they…

Anthropic’s job ads read like a threat assessment
Anthropic’s job ads read like a threat assessment

A look at Anthropic safety hiring shows exactly what it fears: analysts brought in to stop its models teaching anyone how to build nuclear, chemical, and biological weapons. Most job ads sell a mission. Anthropic’s read like a threat assessment. The co…

Dimon says AI already eliminated 30 to 40 percent of jobs in some JPMorgan divisions
Dimon says AI already eliminated 30 to 40 percent of jobs in some JPMorgan divisions

JPMorgan Chase has cut jobs by as much as 40 percent in some parts of the bank using artificial intelligence, CEO Jamie Dimon told analysts during the company’s second-quarter earnings call on Tuesday. But investors hoping the technology will dramatica…

Medical AI was meant to help. This week it replaced nurses and dodged its own checks
Medical AI was meant to help. This week it replaced nurses and dodged its own checks

The pitch for medical AI is that it frees clinicians to care for patients. Two stories this week suggest the reality can run the other way. In New York, nurses say software replaced them. In Minnesota, a former Mayo Clinic leader says the software was …

Why Caregiving Belongs In Your AI Workplace Strategy

The next opportunity for AI may lie beyond workplace automation by reducing the caregiving burdens that affect productivity, retention, and performance.

200 economists just admitted they can’t see where AI is taking the economy
200 economists just admitted they can’t see where AI is taking the economy

Two hundred economists, sixteen of them Nobel laureates, have signed a statement on AI and the economy. The punchline: the smartest people in the room are telling you they cannot see the road. Economists do not usually panic in public. This week, more …

Monzo founder Tom Blomfield joins Anthropic’s compute team
Monzo founder Tom Blomfield joins Anthropic’s compute team

Tom Blomfield built two of Britain’s best-known fintech companies. Now the Monzo founder is joining Anthropic, and his job is to help crack the AI industry’s hardest problem: compute. One of the biggest names in UK tech is heading to one of the most va…