If AI is going to become ubiquitous, it has to become dramatically more efficient.

That gap becomes important when AI can discover data much faster than the business can determine whether that data still belongs in circulation.

Set aside dedicated time each sprint specifically for debt and know precisely what you’re fixing before you start.

A strategy built for recommendation tools falls short for systems that can act.

The behaviors that make an executive indispensable often conflict with the behaviors that make a transformation durable.

Most practice systems model authorization as a yes or no attached to a code, which is why this change cannot be entered correctly.

AI is perfect for summarizing documents and analyzing laws, but it can’t know what it doesn’t know.

For AI, context is the refinery: the layer that turns raw knowledge, content and data into answers that are accurate and appropriate to share.

I’ve found that the best time to fix a company’s domain position is before someone is deciding what the company is worth.