Zendesk hires serial enterprise CMO Tifenn Dano Kwan as it bets everything on AI agents
Zendesk hires serial enterprise CMO Tifenn Dano Kwan as it bets everything on AI agents

Zendesk has appointed Tifenn Dano Kwan as its new chief marketing officer, bringing in a veteran enterprise SaaS marketer as the company accelerates its pivot toward AI-powered customer service. Dano Kwan replaces Kelly Waldher, who joined the company …

Italian council sets 200% tax on data center development in agricultural zones — aims to spur the use of old industrial areas instead and limit environmental impact

This 200% tax will make it more expensive to build in rural areas and is aimed at spurring data center development in disused industrial zones instead.
…

YouTube mentions are the single strongest predictor of whether AI will recommend your brand, according to a study of 75,000 companies
YouTube mentions are the single strongest predictor of whether AI will recommend your brand, according to a study of 75,000 companies

A study of 75,000 brands by SEO platform Ahrefs has found that YouTube mentions are the strongest correlated signal for whether a brand appears in AI-generated search results, outperforming every other factor the researchers tested across ChatGPT, Goog…

Amazon is now selling its AI shopping technology to other retailers, and Kate Spade is the first customer
Amazon is now selling its AI shopping technology to other retailers, and Kate Spade is the first customer

Amazon Web Services has launched a product that lets retailers build their own AI-powered shopping assistants using the same technology that powers Amazon’s Alexa for Shopping. The AWS Agentic Shopping Assistant packages architecture guidance, starter …

Airis Labs comes out of stealth with $60M and a video-intelligence pitch to defence agencies
Airis Labs comes out of stealth with $60M and a video-intelligence pitch to defence agencies

The Tel Aviv-founded defence-AI firm has closed a $31M Series B led by PSG Equity, bringing total funding to $60M as it scales US operations from Washington DC. Airis Labs, the defence-AI startup that has spent the past two and a half years operating i…

YouTube will now automatically label AI-generated videos, whether creators disclose them or not
YouTube will now automatically label AI-generated videos, whether creators disclose them or not

YouTube has announced that it will begin automatically detecting and labelling videos that contain significant photorealistic AI-generated content, using internal signals rather than relying on creators to disclose it themselves. The change marks a shi…

Erin Brockovich starts tracking AI data centers, calls on affected communities to submit issues — website shows more than 2,700 reports from across the US raising various concerns

Erin Brockovich, who made her name making a case against PG&E in the ’90s that resulted in a $333 million settlement, is now looking at the impact of data center developments on communities and is recording community repor…

The long view of property valuation: e2Value on why historical context matters in a new era of AI
The long view of property valuation: e2Value on why historical context matters in a new era of AI

For many participants across insurance and property ecosystems, current valuation challenges did not emerge from a single moment or event. Multiple economic cycles, demographic shifts, evolving construction practices, and changing consumer expectations…

South Africa Has AI Leverage. Its Draft Policy Leaves It Unused
South Africa Has AI Leverage. Its Draft Policy Leaves It Unused

This article is adapted by the author with permission from Tech Policy Press. Read the original article.South Africa is not just another developing country struggling to govern artificial intelligence (AI); it is the exception with leverage, and the w…

SpaceX admits it can’t find enough chips for orbital AI yet, requires ‘significantly more than are currently available to us’ — firm’s risk factors in IPO paperwork also says ambitious TeraFab project may not be successful

SpaceX warns that it may not secure enough AI hardware to achieve its orbital AI ambitions even with supply from TeraFab. Also, Intel and Tesla may leave the TeraFab project.
…