Amazon lets its advertisers buy ads in ChatGPT in a pilot with OpenAI
Amazon lets its advertisers buy ads in ChatGPT in a pilot with OpenAI

Amazon will let advertisers buy ads in ChatGPT through its own advertising platform. Amazon Ads announced the partnership with OpenAI in a blog post on 10 September. Select US advertisers are already testing it in a pilot. Advertisers who plan and run …

Salesforce closes Fin and eyes $2bn Listen Labs, Business Insider reports
Salesforce closes Fin and eyes $2bn Listen Labs, Business Insider reports

Salesforce completed its acquisition of Fin on Thursday, bringing the customer service AI company formerly known as Intercom into its business. The same week, Business Insider’s Katie Roof and Ben Bergman reported that Salesforce has held talks to buy …

Clay raises $115m at a $7.1bn valuation, more than double its 2025 price
Clay raises $115m at a $7.1bn valuation, more than double its 2025 price

Clay has raised $115m in a Series D round that values the New York go-to-market software company at $7.1bn. Wellington Management led the round, the company said in its announcement on Wednesday. The New York Times broke the news, in a DealBook story b…

Instacart says AI-built carts beat its $115 average basket. Shipt shipped the same feature and called it relief from mental load.
Instacart says AI-built carts beat its $115 average basket. Shipt shipped the same feature and called it relief from mental load.

Shipt and Instacart both launched AI assistants that build a grocery cart from a prompt or a photo on 9 September. Instacart said orders placed through its assistant contain more items than a typical order and exceed its $115 average basket, while Ship…

Google made search worse in Europe, and said so out loud
Google made search worse in Europe, and said so out loud

Google changed how search works in Europe on Tuesday. Then it told everyone the new version is worse. Foo Yun Chee reported the rollout for Reuters, which had the story first. The company is complying with an order from the European Commission, and it …

Lenovo opens a phone line to Eva Longoria for entrepreneurs
Lenovo opens a phone line to Eva Longoria for entrepreneurs

Lenovo has given entrepreneurs a phone number to ring, and Eva Longoria is on the other end of it. The service is called Call Eva. It opened on Tuesday and works roughly the way a radio phone-in does. You call, you leave a voice note with a business qu…

Adobe just handed Photoshop to someone who has never run it
Adobe just handed Photoshop to someone who has never run it

Adobe named Anil Chakravarthy president and chief executive from 1 December, with Shantanu Narayen moving to executive chair. Chakravarthy came up through Digital Experience and worldwide field operations, arrived from enterprise data company Informati…

Brussels said only a breakup would fix Google’s ad tech. The judge who agreed on liability has just declined to order one.
Brussels said only a breakup would fix Google’s ad tech. The judge who agreed on liability has just declined to order one.

Judge Leonie Brinkema declined to order Google to divest parts of its advertising business, leaving the European Commission the only regulator still arguing that a breakup is the fix. A year after its €2.95bn fine, the Commission is still assessing a c…

Nobody can predict Amazon’s ad reserve prices, including Amazon. That is the defence.
Nobody can predict Amazon’s ad reserve prices, including Amazon. That is the defence.

The Federal Trade Commission and 22 states sued Amazon in Seattle on 31 August, alleging it inflated auction prices for Sponsored Products, Sponsored Brands and Sponsored Display, and generated more than $20bn in additional advertising costs since 2019…

Intuit is separating Mailchimp out and guiding it to zero growth
Intuit is separating Mailchimp out and guiding it to zero growth

Intuit is moving Mailchimp out of its main business and into a segment of its own. The first standalone forecast it has ever published for the marketing tool is for no growth at all. Mailchimp will bring in $1,256mn to $1,266mn in fiscal 2027, Intuit s…